Privacy Policy
Effective Date: 30th July, 2026
At Viraasa, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, place an order, or interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
- Name
- Email address
- Mobile number
- Shipping and billing address
- Payment details (processed securely through our payment partners—we do not store your card or banking information)
- Order history
- Communications with our customer support
- Device information, IP address, browser type, and cookies for website analytics and performance
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations, shipping updates, and service-related communications
- Respond to your queries and requests
- Improve our products, website, and customer experience
- Inform you about new collections, offers, or promotions (only where permitted by law or with your consent)
- Prevent fraud and maintain website security
- Comply with applicable legal and regulatory requirements
3. Payment Information
All online payments are processed through trusted third-party payment gateways. Viraasa does not store your debit card, credit card, UPI PIN, CVV, or banking credentials.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers when necessary, including:
- Courier and logistics partners for order delivery
- Payment gateway providers
- Technology and website service providers
- Government authorities where required by law
These parties receive only the information necessary to perform their services.
5. Cookies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyse visitor traffic
- Enhance your shopping experience
You may disable cookies through your browser settings, though some website features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or misuse.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
7. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of your personal information where legally permissible
- Opt out of promotional communications at any time
8. Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any information.
9. Children’s Privacy
Our website is intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. The revised version will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Viraasa
Email: viraasasilks@gmail.com
WhatsApp: +91 9594922093
We will make reasonable efforts to respond to your request as promptly as possible.